Privacy Policy

Privacy & Cookies policy

PVM UK (hereinafter PVM) cares about your privacy and is committed to protect it. Perfetti Van Melle may collect personal information from visitors of the

This website is operated by PVM.

This privacy policy outlines the type of information we collect, and how we use and protect it.

This policy tells you what to do if you do not want your personal information being collected when you visit our website, and how you can change the information you have already provided to us.

This privacy policy does not apply to banners, sweepstakes and other advertisements or promotions we may sponsor or participate in on websites owned by third parties.

The data controller

The data controller of such processing is Perfetti Van Melle UK.

Kinds of personal data processed

Navigation data

The computer-based systems and the software procedures involved in the working of this website, in the course of their normal service, come into possession of some personal information, the transmission of which is implied in the use of the protocols of Internet communication. This information is not collected to be associated to any identified people, but, through processes and associations with data owned by third parties, by its own nature might lead to the identification of users. In this category of data are included the IP addresses or the names stored in the domain of the computers used by those who access the website, the addresses in notation URI (Uniform Resource Identifier) of the required resources, the time of the request, the method used to forward the request to the server, the size of the file received in reply, the digit code showing the state of the reply given by the server (good, error, etc…) and other parameters connected with the operating system and the structure and conditions of the user’s computer. This data is used only to get anonymous statistical information about the use of the website and to check its correct performance and is deleted immediately after processing. The data might be used to investigate responsibilities, should there be any data processing offences against the website.

Personal Data

We may collect personal data. Personal data means information from which you can be personally identified.

Typically, this includes your name, street address, screen name, email address, telephone number and credit card information. We may collect data provided by users only in order to reply to questions raised and such data will be treated according to this policy and the applicable laws.

Data voluntarily provided by the user

The optional, explicit and voluntary forwarding of personal data from the user on registration forms present on this website implies the subsequent acquisition of the data provided by the sender. These data will be processed by PVM with the purpose of responding to required service and, if you give your consent, sending informative and advertising material by e-mail.

Protection of children

PVM is committed to protect the privacy of children. The site is designed and intended for use by people aged 16 and over. If you are over the age of 16 but under 18, you should review the terms of this privacy policy with those who have the parental responsibility to make sure you both understand them. Although we are not responsible for determining the age of our users, we may carry out verification checks.

If you are under 16 (check this age limit with the provision of your national laws) years remember that you need the authorization/approval of those who have the parental responsibility to use this website to get in touch with us sending your personal data

Purpose of the processing

You decide voluntarily if you want to provide us with your personal data. In some cases personal data are required to be able to perform certain functions. Throughout the website, you may be asked to provide personal data so that you can register for prize draws or competitions, receive information or mailings, fill out a survey or make a comment or enquiry. In those cases PVM uses a pop-up screen with information about the processing of personal data and a thickbox to obtain consent. Please be assured that PVM will not collect any personal data unless you provide this information voluntarily.

Your personal data is used by PVM for the purpose of which it was collected (e.g. to respond your enquiry, enter you in a competition or to send you a sample). It may also be used by us to improve our products and websites, and to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). We may also share it with or pass it to other companies in the Perfetti Van Melle Group and third parties which directly support PVM’s activities and website development.

We may supplement the information that you provided us with other information we hold or that we receive from third parties. We do this for marketing purposes to provide more targeted products and services to meet your needs.

Processing arrangements

It is important to know that the personal data is processed in accordance with the applicable data protection laws. Personal data is processed by PVM or by a data Processor who is directly appointed by PVM, only for no longer than is necessary for the purposes for which the data were collected or subsequently processed.

Specific security procedures are kept to prevent the risk of their destruction or loss, whether by accident or not, of unauthorized access to the data or of processing operations that are either unlawful or inconsistent with the purposes for which the data have been collected. In accordance with the law, PVM has, in accordance with the main international standards, also taken further security measures to minimize risks regarding the confidentiality, integrity and availability of the personal data collected and processed.

Sharing, communication and dissemination of data

The data we collect may be transferred or communicated to other companies in the Perfetti Van Melle Group and third parties which directly support PVM’s activities and website development. At times, PVM retains third parties to process and analyse the data. Apart from the said cases, data will not be disclosed nor given to anybody unless this is in compliance with contractual and legal obligations or users have given their consent.

PVM and its third party data Processors will transfer and process your personal data taking the appropriate measures to maintain security of the personal.

Data subject's rights

PVM informs the user that he/she has right to request access to and rectification or erasure of his/her personal data, or restriction or objection to processing, as well as the right to data portability or to withdraw the consent given by addressing to PVM a written communication to PVM UK, The Boatyard, 105 Straight Road, Old Windsor, SL4 2SE or by sending an email to to the attention of the Data Protection Office, always providing a copy of the identification document or any other document proving it.

PVM reserves itself the right to verify at any time the truthfulness of the personal data provided by the Participant, as well as the ages and identity of the winners before proceeding with the delivery of the prizes.


Cookies are text files placed on your computer's hard drive by a web page server. Perfetti Van Melle uses cookies to make our Sites easier to use and better tailor the Site and our products to your interests and needs. Cookies may also be used to help speed up your future activities on our site. For example, a site can recognise that you have provided personal data and refrain from requesting the same information a second time.

We may also use cookies to collect information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet) or the type of Internet browser or operating system you are using, and link this to your personal data. This is to ensure that our Sites present the best web experience for you, and are effective information resources.

For the storing of these cookies Perfetti Van Melle uses a pop-up screen with information about cookies and a thickbox to obtain consent. You can also disable cookies in your browser settings. Refusal of cookies at the site you enter may result in an inability to visit certain areas of the site or to receive personalised information when you visit the site.

Google analytics

The websites may use web analytics tools, such as Google Analytics and/or Unica, to track your interactions with a site and to store information, such as what time you visited it, whether you have visited it before and what site referred you to it. Website measurement statistics may be used to personalise your website experience, as well as to evaluate – anonymously and in aggregate – statistics on website activity. We use this information to measure the effectiveness of our web presence and to compile statistical reports.

Where we use Google Analytics, we may share this information with Google to help Google improve its products and services. Neither we nor Google shall use (or authorise any third party to use) this tool to track or collect personal data about you or associate your personal information with Google Analytics data.

Pixel tags

Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support PVM’s promotional activities and website development. For example, website usage information about visitors to our websites may be shared with our third party advertising agency to better target Internet banner advertisements on PVM websites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your personal data.

Changes to the current privacy policy

PVM checks its own privacy and security policy regularly and, if necessary, reviews it in accordance with the amendments introduced by the law, the organization, or prompted by technological evolution. Any change to said policy will be posted on this page.